Communication, Verbal, And Electronic Communication

In today’s fast paced working environments, verbal and electronic communication became important aspect of many jobs. I decided to interview Remeriza Timpog, a Workflow Coordinator in Investors Group Inc. in order to find out what part of her daily routine is used for communication purposes and how she communicates with colleges, managers, and clients. Also, I was interested to find out what role communication plays in the financial services industry and its importance. Timpog is originally from the Philippines and has obtained a B.A degree in clinical psychology. Timpog began working in Investors Group as a customer service representative and Administrative Assistant. Today, she still provides administrative help as needed, but her main role as a workflow coordinator is to help consultants and to support them with any urgent requests. She describes her working environment as intensive, changing on a daily basis, and highly pressured. According to Timpog, communication is not only important aspect of her work, but it is vital to her work. She describes her daily routine as one that heavily relies on electronic and interpersonal communication. Communication always played an important role in any job she previously had, but in today’s world she doesn’t believe that it is possible to survive in this highly pressured environment without good interpersonal and electronic communication skills. Nowadays, where technology and high speed internet dominate our world, clients andShow MoreRelatedCOR109 Essay1269 Words   |  6 Pagesï » ¿ Assessment Task- Evaluate the extent to which electronic communication enhances or detracts from the quality of interpersonal communication compared to face-to-face communication. Your analysis must engage with three elements of interpersonal communication (for example, eye contact or gestures) and discuss how each is affected by one particular electronic channel of communication. 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